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This website is owned and operated by Doris Ward Coaching (“Company,” “we,” or “us”).

This Disclaimer, along with the Terms of Use and Privacy Policy, governs your access to and use of www.dorisward.ca including any content, functionality and services offered on or through www.dorisward.ca (the “Website”), whether as a guest or a registered user.

Please read the Disclaimer carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Disclaimer. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

By using this website or any information on it, including but not limited to 1:1 coaching services, events, newsletters, e-books or any form of communication between us, you acknowledge that you have read and agree to the terms in this disclaimer. If you do not agree with these terms, do not use this website.

Not a licensed psychologist or health care professional

​I am a trained life coach and have the professional experience to effectively guide you in the ways that are outlined on this website. By participating in engaging with this website, receiving my coaching services and email newsletter, you acknowledge that I am not a licensed psychologist or health care professional and my services do not replace the care of psychologists or other healthcare professionals.

Coaching is in no way to be construed or substituted as psychological counselling or any other type of therapy or medical advice. If you are under such great psychological stress that it is impacting on your daily life or ability to function, please seek the help of a professional counsellor or psychologist

Courses and programs are intended for adults. They are not a replacement for professional medical advice, medical attention, medical opinion, 1:1 nutrition counseling, or medical nutrition therapy. They are not intended to diagnose, treat, or manage any medical condition or illness. As always, please refer to a doctor, dietitian or needed healthcare provider for 1:1 to determine your individual needs and plan of care.


​The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

In no way is the information provided meant to be a substitute for professional medical advice. You do not have any right to share or replicate any information, advice or practices you find on this website unless used only for the purpose of your own personal development. Using this website is entirely voluntary. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this Website, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from my Website to your life, family or business.


You may interact with agents from Doris Ward Coaching on social media (examples include, but not limited to, Facebook, Twitter, Google+, Pinterest, and Instagram). All content posted through social media outlets is the exclusive property of  Doris Ward Coaching. It is each user’s personal responsibility to assess the appropriateness of advice, ideas, or suggestions offered via social media channels, and to consult appropriate professionals. Doris Ward Coaching, its agents and affiliates, will not be responsible for damages, liabilities, costs or expenses (including legal fees or expenses), that stem from your choice to pursue a course of action after content is shared via social media channels.

Communication via social media is not a substitute for professional mental health services.


​When it comes to coaching, there is no guarantee on the results you will achieve. Your own individual results reflect what you personally put in i.e. your own motivation, commitment and follow-through on set actions and tasks. As a result, I cannot make any guarantees other than to deliver the coaching services purchased as described.
Doris Ward will work with the client to identify and work towards agreed goals and outcomes to achieve transformational change. However, any decisions and actions taken by the client are entirely of their own volition. Doris Ward has no responsibility for any actions taken or any losses incurred financial or otherwise as a result of the choices made or actions taken.

Doris Ward takes no responsibility for any perceived failure to achieve material improvement or improvement in the client’s quality of life perceived or otherwise from the commencement of coaching.

The client agrees to commit to the sessions and/or program and understands that not doing so may result in slower progress or not achieving the goals agreed by the coach and client.

The client must agree to and sign the ‘Coaching Agreement’ prior to the first session.


This World Wide Web is a public resource of general information that is intended, but not promised or guaranteed, to be correct, complete, and up-to-date. We have taken reasonable steps to ensure that the information contained in this Website is accurate, but we cannot represent that this Website is free of errors. You accept that the information contained on this Website may be erroneous and agree to conduct due diligence to verify any information obtained from this Website and/or resources available on it prior to taking any action.  You expressly agree not to rely upon any information contained in this website. 


​All testimonials provided on this website are from real people whom I have worked with and are the opinions of those providing them. The information provided in the testimonials is not to be relied upon to predict results in your specific situation. The results you experience will be dependent on many factors including but not limited to your level of personal responsibility, commitment and abilities.


References or links to information or services shared by other individuals, businesses or entities within this website does not constitute a formal endorsement. I share information based on my personal experience only, to be used (voluntarily by you) for the purpose of your own personal development. I am not responsible for the information, opinions or services shared by any of these individuals, businesses or entities that I may reference. 

Equally, I am not responsible for the information, opinions or services shared by any third-parties who choose to link to, or refer to my website or work.


​There may be instances where I promote or partner with other individuals or businesses whose ethos, message and work align with mine, and who I believe can bring additional positive impact to users of my website. There may be instances where I receive financial compensation for these partnerships. However, this do not mean that I endorse all the information, advice and products or services of the people and businesses I partner with.

It is your responsibility to use your own judgement to decide if any of the products or services shared are appropriate for you. You agree that I am not liable in any way for any program, product or service that I may promote, market, share or sell on or through my Website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


You agree to absolve the company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the information contained on this website and/or the resources you may download from this website.  You agree that the company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of this website.

The information, software, products, and services included in or available through the website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. The company and/or its suppliers may make improvements and/or changes in the website at any time.

The company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. The company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall the company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website, with the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise, even if the company or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the website.


Blog and Optimyz articles

It’s important to note I write about and share my personal experiences. I’d like to also recognize my privileges. I identify as cis gender, Indigenous and able bodied. I was raised middle class. I am college educated, I have thin privilege, and have access to health care and insurance. I am in a straight passing relationship and I benefit from being identified as being white.


The terms and conditions below apply to all coaching and mentoring supplied by Doris Ward (the “coach”) of Doris Ward Coaching and the individual or organisation (“the client”) and constitute a contract between coach and client.
“Coaching” is used here to cover life coaching, personal coaching, business coaching, development coaching, hypnotherapy, emotional freedom technique and neurolinguistic programming.
Coaching is not a substitute for professional mental health care or medical care and should not be construed in this way.
Doris Ward guides to get the best out of her clients and herself and ensures she follows ethical and moral guidelines as well as striving to provide an excellent service. Feedback is welcomed at the end of a program or session block via email.


The date of the first session is deemed the start the start date of the service provided. Participation and starting the service will be constituted as acceptance of these terms and conditions.

Any disagreement with the terms and conditions stated here should be brought up before the first session by contacting Doris Ward on contact@dorisward.ca. Any concerns will be addressed and where possible resolved.

The number and frequency of sessions will be agreed in advance of the program or block starting. This is not binding and can be altered to reflect the client’s progress, schedule and preference. The schedule and first session will be conformed via email or letter.

In return for the agreed fee payable by the client (or in the case of third party paying they count as acting on behalf of the client), Doris agrees to provide the service agreed and as described below in accordance with the terms and conditions. The client agrees the pay the fees for the service on the terms and conditions contained herein.


Coaching sessions will be delivered via video call (Skype or other provider agreed prior to any session, phone call or face to face sessions (by prior agreement and at a mutually agreed venue. Note that face to face sessions will have additional forms to sign for Covid-19 protocols as well as other safety guidelines to follow by both parties which will be outlined prior to the session by email).

Coaching sessions will typically be an hour long unless stated in the program or agreed to be different. This will be confirmed in an email or by letter.

The coach is responsible for calling the client at the agreed time and being available. The client is responsible for being available and that the agreed line of communication is open and working.


Session fees are shown clearly on the website.

All session fees will be conformed prior to the first session and must be paid in advance 24-48 hours of the start time of the session by way of e-Transfer. In some cases where indicated payment plan options are available. In cases where the fee has not been paid prior to the session, Doris Ward will not be obliged to provide the session and will not be obliged to provide any further sessions until the fees have been paid.


Session dates and times will be agreed in advance and will be confirmed via email.

If the client needs to rearrange the session a minimum of 24 business hours should be given. No refunds will be given for cancelling or rearranging sessions outside the 24-hour notice period. Refunds will be given for cancellation within the 24-hour notice period. In exceptional circumstances Doris may need to rearrange an agreed sessions date and time. If this occurs Doris Ward will give the client 24 hours notice where practical and possible.

Sessions that have been paid in advance must be used within 6 months of the payment and agreement to the terms and conditions, whichever came first, otherwise they will be lost and no refunds will be given.


Email support is available to any coaching package, e-course, program and workshop program that indicates it is included and it is unlimited email support* (allow up to 24 business hours to respond). Additional coaching will not be given via email, this service it to clarify homework, check in with progress or to ask for direction or support.

*business hours are Monday-Friday 9am-5pm


In rare and exceptional circumstances such as illness, injury, bereavement, conflict of interest with the client, inappropriate behaviour by the client or any reason deemed necessary Doris Ward can terminate a block or program early or decide not to provide any further sessions. Termination of any program or session will be given with as much notice as possible and via email or letter. A refund will be given as a gesture of goodwill for any outstanding sessions that have already been paid for.


Any changes to the number or length of sessions will be agreed between the client and the coach and confirmed via email or letter.

Any changes to session fees where a client is paying on a per session basis the client will be notified with at least 2 weeks notice and they have the right to stop coaching sessions without any penalty.

Any changes to programs or blocks that have already been paid for will not be affected by any fee changes. Any further coaching or programs will be subject to the change in fees.


All sessions with the coach are entirely confidential including all and any personal information. A caveat to this is when information is required by law or where there is a risk of harm to the client or others.

Contact us

Doris Ward Coaching welcomes your questions or comments regarding the disclaimer:

Email address: contact@dorisward.ca

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